Interpretation Services for Non-English Speakers
We provide a free 20/7 service of medical interpretation service to its patients to enable good quality care irrespective of native languages. The Medical Interpreters team includes professionally trained interpreters covering both outpatient clinics, in-patient hospital wards and the Emergency Department.
How to request an interpreter:
For new patients
To guarantee that you have an assigned interpreter for your visit/appointment at Sidra Medicine, when booking your appointment over the phone, please confirm with the scheduler that you need an interpreter, and choose your preferred language and follow the same process for the future appointments.
For follow-up patients
If you do not have an assigned interpreter, and you think you need one, please approach your healthcare provider to request an interpreter.
- Face-to-face interpreters cover the following languages: Arabic, French, Russian, Chinese, Turkish, Spanish, Korean, Urdu and Hindi.
- If a face-to-face interpreter or the language required is not available, Sidra Medicine provides a free of charge, 24/7 language line service via phone/video calls and covers 66 languages including but not limited to: Arabic, Urdu, Hindi, Pashto, Persian, Nepali, Bengali, etc.
- Arabic and American Sign Languages are also available for our hearing-impaired patients.